Delivery & Shipping
Free delivery available on
order over 35$
Delivery Options Overview
RAKAN offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express or UPS,
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Shipping & Delivery Policy
Last Updated: September 8, 2026
At RAKAN, we strive to deliver your orders as quickly, securely, and efficiently as possible. Below are the terms and details regarding our shipping protocols and delivery timelines.
1. Order Processing Time
Processing: All orders are processed within 1 to 2 business days (excluding weekends and official holidays) after receiving your order confirmation email.
Confirmation: Once your order has been handed over to our logistics carrier, you will receive a shipping confirmation email containing your direct tracking link.
2. Shipping Options & Delivery Estimates
| Service Level | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | 3 – 5 Business Days | Calculated at checkout (Free on orders over $[35]) |
| Express Shipping | 1 – 2 Business Days | Calculated at checkout |
| International Shipping | 7 – 14 Business Days | Calculated at checkout based on location |
Note: Delivery timelines are estimates provided by carrier partners and may vary slightly during peak shopping seasons or unforeseen customs delays.
3. Order Tracking
Once your package is dispatched, you will receive an automated email and SMS notification containing a tracking number. You can monitor the real-time status of your package by clicking the tracking link provided or by entering your tracking ID on our Order Tracking page.
4. Shipping Address & Delivery Issues
Address Accuracy: Please double-check your shipping details before finalizing your purchase. RAKAN is not responsible for orders delivered to incorrect addresses provided by the buyer.
Undeliverable Packages: If a package is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for any re-shipping fees.
Lost or Damaged Shipments: If your order arrives damaged or is marked as delivered but missing, please contact our support team at [support@rakanbrand.com] within 48 hours so we can open an investigation with the carrier and issue a replacement.
5. Customs, Duties & Taxes (International Orders)
For international shipments outside the primary destination country, packages may be subject to local import duties, tariffs, or value-added taxes (VAT) levied by the destination country. RAKAN is not responsible for these extra charges; they are the sole responsibility of the customer upon delivery.
6. Contact Us
For any inquiries regarding your shipment status, please reach out to our logistics desk:
Brand: RAKAN
Support Email: [support@rakanbrand.com]
FAQs
My order hasn't arrived yet. Where is it?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Do you deliver on public holidays?
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do you deliver to my postcode?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Is next-day delivery available on all orders?
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do I need to be there to sign for delivery?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
